Desk Duty — Remote Operations Partner

Less admin.
More business.

Remote admin support for pet care, cleaning & service businesses across the UK.

Find out more

Hi, I'm Dru.

Remote Operations Partner

Whether you run a pet care business or a cleaning company, admin has a way of taking over your day. I handle the emails, invoices, scheduling and customer communication — remotely, reliably, so you can stay focused on the work that pays.

5+ years supporting service businesses. No contracts. No overhead. Just hours that work around you.

Ready to get the admin off your plate?

What I can do for you

Admin Support

  • Email and inbox management
  • Calendar and appointment scheduling
  • Document preparation, formatting & proofreading
  • Data entry and database management
  • File and digital record organisation
  • Excel and Google Sheets reporting
  • Online research and information gathering
  • Customer and supplier communication
  • Meeting and task coordination
  • General remote administrative support
  • Order and information tracking
  • Accurate record keeping and documentation

Basic Bookkeeping

  • Invoice preparation and processing
  • Invoice tracking and follow-ups
  • Recording income and expenses
  • Payment and order record tracking
  • Basic reconciliation and data checking

E-Commerce & Customer Support

  • High-volume order processing
  • Customer enquiries via email
  • Customer complaints and dispute resolution
  • Order and delivery tracking
  • Courier bookings and logistics coordination
  • Returns, exchanges and refunds
  • Product listing and information updates
  • Customer and supplier communication
  • Inventory tracking and reporting
  • Excel and Google Sheets reporting
  • Customer feedback and review management
  • Monitoring and resolving order-related issues

Why choose Desk Duty?

Competitive rates

Retainer packages with hours dedicated solely to your business. Bespoke pricing available on request.

Tier 1
5 Hours / Month
£115
Tier 2
10 Hours / Month
£230
Tier 3
20 Hours / Month
£460
Tier 4
30 Hours / Month
£690
Tier 5
40 Hours / Month
£920

How it works

Each tier is a monthly subscription — pre-paid hours reserved exclusively for your business. Think of it like a phone plan: your hours are yours for the month, and I'm on hand with a guaranteed 24-hour turnaround on all tasks.

Need more in a busy month? You can top up anytime at £23 per hour — no contracts, no fuss. Unused hours cannot be carried over to the following month.

Need more than 40 hours regularly? Get in touch and we'll put together a custom subscription for you.

“

We brought Dru in to handle the admin work we kept putting off — invoices, customer emails, the day-to-day stuff. She got stuck in immediately and hasn't missed a beat.

OTTALY LEAD GEN B2B Lead Generation Agency

Ready to take admin off your plate?

Book a no-obligation discovery call and let's talk about how Desk Duty can support your business.

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